Privacy Policy

This Privacy Policy applies to data collected through our website, contact forms, sales enquiries, and related communications. Product-specific processing for client-managed systems may also be covered by client agreements or separate documentation.

We collect information you provide directly and limited technical data collected automatically.

• Contact details such as name, email, phone, company, role, and enquiry content.
• Lead qualification data such as project type, budget range, and timeline.
• Usage and device data including browser type, IP address, and page interactions.
• Cookie preferences and consent settings where applicable.

• Responding to enquiries and providing requested services.
• Evaluating project fit, timelines, and delivery planning.
• Improving website performance, content quality, and user experience.
• Maintaining security, preventing abuse, and complying with legal obligations.
• Sending relevant service or transactional communications.

Depending on your jurisdiction, we process personal data under one or more of these bases:

• Consent (for optional analytics/marketing where required).
• Contractual necessity (to respond to and execute service requests).
• Legitimate interests (service improvement, fraud prevention, and operations).
• Legal obligation (where we must retain or disclose data by law).

We do not sell personal data. We may share data with trusted service providers acting on our instructions, such as hosting, analytics, email delivery, and infrastructure providers.

Current providers may include Google services, Firebase/Google Cloud, Cloudflare, and email delivery providers such as Resend or SendGrid, depending on feature usage.

We retain personal data only as long as needed for the purposes in this policy, contractual requirements, dispute resolution, and legal or tax obligations.

We use reasonable technical and organizational safeguards to protect personal data. No internet transmission or storage system is guaranteed to be 100% secure.

Subject to local law, you may have rights to access, correct, delete, or restrict your data.

To exercise your rights, email us at hello@lannietech.com.

Our marketing website and services are not directed to children under 13. If you believe a child has provided personal information without appropriate consent, contact us and we will review and remove it where required.

We may process data in countries other than where you reside. Where required, we use contractual and operational safeguards to protect cross-border data transfers.

We may update this policy periodically. Material changes are reflected by updating the “Last updated” date and, where appropriate, providing additional notice.

If you have questions about this policy or data handling, contact hello@lannietech.com.

See also our Terms and Conditions.